Samples
We will be glad to send you samples for your approval prior to your placement of bulk order or prior to bulk production. As a deterrent to single piece purchases, we will apply a charge of USD 100.00 per sample ordered which we require to be paid in advance. Upon placing of a bulk order, we will deduct the cost of ONE sample per 350 pcs ordered. Please note that the sample must correspond with the bulk order placed. Samples for which corresponding bulk orders are not placed will be charged irrespective an order placed for another style.
Returns and Refunds
Kindly note, no returns or refunds will be considered, all sales are considered final.
Delivery Time
A. For a Sample(s) order : Samples will be despatched approximately 15-21 days after payment has been received.
B. For a Bulk order : Orders will usually be delivered between 30 and 45 days of receiving the initial payment of 50% of final invoice.
Terms of delivery
A. For a Sample(s) order : EX-Works - Freight, Mail, Courier charges together with any clearing, or import duties will be to the client's account.
B. For a Bulk order : EX-Factory - Bangkok, Thailand - All origin and destination Freight, Forwarding and insurance charges together with any customs duties and/or formalities charges will be to the client's account.
Terms of Payment
A. For a Sample(s) order : Total amount of invoice must be remitted to our account prior to our proceeding with sampling.
B. For a Bulk order : 50% of the final invoice (with all options and cost of options agreed upon) must be remitted prior to our processing of the order. A balance 50% of the invoice must be paid prior to despatch of bulk from our factory (Ex-Works).
Claims on Bulk Orders
We suggest clients arrange for their own final inspection of bulk orders prior to shipment; no claims, returns, or refunds will be accommodated after shipment of bulk from our factory.